Our Products & Services
In addition to call center services, we also provide various services that utilize high-skilled human resources and call center systems independently.
We make full use of our IT system and human resources to develop our business in a multifaceted manner.
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AI voice response service for Call Centre
Sometimes unexpected call volume spikes cause long wait for customers, lowering customer experiences. Our AI Virtual Agent resolves such issues - it can achieve 24/7 stable operations, regardless call volumes and/ or other factors. AI Virtual Agent is a cutting-edge voice bot system designed to handle customer contacts instead of human agents.
We achieve optimized contact centre operations with balanced utilization of human agents and AI agent.
of calls handled by virtual agents
Conversion increase as compared to human agents
Less cost spent on customer service