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ISO/IEC 27001:2013 (SIS350425I102)

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2021

2022

Contact Centre Service Outsourcing

Greetings from our Leader

大塚隆博
大塚隆博

Otsuka Takahiro

大塚 隆博

General Director (CEO)

The marketing director of the IT-Communications Inc., (Japan)

 International Business Cooperator (The Hokkaido Government)

We are committed to make our every communication "sincere" enough for our customers to imagine our face, aiming for their "thank you" words. Technological advancement of the internet has significantly changed the way of distributing information, and effective user of Artificial Intelligence (AI) technology is about to move it further ahead. However, it is not the technology but the human which moves the heart of other people and brings satisfaction to them, and thus even if the method of communication is changed, the essence of it stays the same. We, IT-Communications Vietnam, provide call center service of the new era, with the concept of "Information Technology + Communication", utilizing the cutting-edge systems and technologies flexibly fitting to today's diversified environments. With over 23 years of call center operation experience in Japan, we are providing win-win contact center services which bring success for our clients and their customers as well as we, IT-Communications Vietnam, in the market of Vietnam. 

Core Values We Believe In

We believe in the power of words and behaviors. In order to go and beyond the expectation of our customers and partners as well as meeting our KPI targets, our staffs are encouraged to maintain 6 Core Behaviors and words, we continue to develop ourselves while respecting each other.

6 Core Behaviors

4 Says Always

01

Honesty

02

Keept Smiles

03

Patience

04

Mutual Respects

05

Empathy

06

Commitment

01

Hello (greeting)

02

Please (politeness)

03

Sorry (apology) 

04

Thank you (appreciation)

IT-COMMUNICATIONS VIETNAM Co., Ltd

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CEO:
 

Otsuka Takahiro

Address:
 

8-Floor, 178/8 Nguyen Van Thuong st, Ward 25, Binh Thanh Dist., Ho Chi Minh City, Vietnam

Founded in:
 

9th September 2014

Capital:
 

USD 800,000

MST:
 

0312962732

プログラミング

IT-Communications Group

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Our group, IT-Communications, Inc. was founded in Sapporo, Japan in May 2000 and has been growing its business with is motto of "Informatiojn Technology + Communications". With its multi-skilled full-time employees we are providing contact centre services with high expertise. 

Sapporo Head Office

Nagoya Branch

Tokyo Head Office

Osaka Branch

Sendai Center

Sendai 2nd Center

Sapporo 2nd Center

Kushiro Branch

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