Call Center (Operation Manager (OM) Position)

POSITION: OM Position

Job description:

As an OM of project you will oversee a team of Telesales Representatives and Websales team dedicated to sell BVI product and service. The OM is responsible for running the project, specifically leading their team towards achieving sales target.

A successful OM will effectively lead a team that regularly exceeds the sales target and builds/maintains a strong customer experience. The OM will provide leadership to their team that allows for achievement of desired sales objectives, operational enhancements, process compliance and collaboration within their team and across the sales channel.

Report to: BOD.

Scope of job: