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IT-Communications Vietnam Co., Ltd
(CÔNG TY TNHH IT-COMMUNICATIONS VIỆT NAM)
IT-Communications Vietnam Co., Ltd
(CÔNG TY TNHH IT-COMMUNICATIONS VIỆT NAM)
ISO/IEC 27001:2013
(SIS350425I102)
2022
2021
Contact Centre Service Outsourcing
We are a professionals who serve customers on behalf of client companies
Business domain as a professional contact centre
Customer Support
We will carefully support your customers and increase your fans.
Telesales
We will recommend and sell client's products to the customer
BPO
We carry out administrative work for clients
Founded in
2,000
Employee Numbers
2,000
* Figures are for the entire group
There are many challenges in running a contact center in-house
- Recruitment and labor management
- Business space
- Introduction of the system
- Sales management, KPI
You can solve this problem by outsourcing your business to IT-Com, which has a proven track record
Our aim is to bring heart moving experiences exceeding "Face-to-Face" meetings
Trained and Experienced Agent
We will support client's project by placing agents who are skilled in each field based on full-time employees
Flexible Meet Customer's Demand
Flexibly designing operations according to the client's requirement, we operate with a focus on achieving the set target KPIs
High Level Information Protection
We will handle information such as customer information and trade secrets in a systematic manner and handle them appropriately
Own Develop Omni-Channel System
We use a proprietary telephone system that integrate SNS, telephone, etc. It supports "AI Virtual Agent"
Contact
Contact
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