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ISO/IEC 27001:2013
(SIS350425I102)

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2022

2021

Contact Centre Service Outsourcing

We are a professionals who serve customers on behalf of client companies

Business domain as a professional contact centre 

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Customer Support

We will carefully support your customers and increase your fans.

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Telesales

We will recommend and sell client's products to the customer

BPO

We carry out administrative work for clients

Founded in

2,000

Employee Numbers

2,000

* Figures are for the entire group

There are many challenges in running a contact center in-house

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- Recruitment and labor management
- Business space
- Introduction of the system
- Sales management, KPI

You can solve this problem by outsourcing your business to IT-Com, which has a proven track record

Our aim is to bring heart moving experiences exceeding "Face-to-Face" meetings

Trained and Experienced Agent

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We will support client's project by placing agents who are skilled in each field based on full-time employees

Flexible Meet Customer's Demand

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Flexibly designing operations according to the client's requirement, we operate with a focus on achieving the set target KPIs

High Level Information Protection

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We will handle information such as customer information and trade secrets in a systematic manner and handle them appropriately

Own Develop Omni-Channel System

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We use a proprietary telephone system that integrate SNS, telephone, etc. It supports "AI Virtual Agent" 

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Contact

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Email:

Tel:

Zalo
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Contact

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